Vacancies available in Nettium Sdn Bhd

Product Specialist

Roles :

  • To be familiar with ecommerce portal product functionalities

  • Work with Development Team to keep up to date in latest product features

  • To provide support & advice to tier 1 team in support production issues

  • To provide periodic training to Support Team on latest productions issues

  • Plan & monitor system health of assigned portals

  • SPOC for Support Team in liaising with Development Team on the assigned system

  • Collaborate with Technical team to identify and resolve domain issue

Requirements :

  • Candidates must possess at least a Diploma, Advanced Diploma, Bachelor's Degree, or higher in Computer Science/Information Technology or equivalent

  • Experience in IT Support, Service Desk or IT Service Management is an added advantage

  • Knowledge in portal doman setup

  • Possess strong domain setup

  • Possess strong time management skills and communication skills

  • Team player and customer focused

  • Proficiency in Mandaring & English is compulsory

  • Good understanding of product architecture and infrastructure components

  • Experience in E-Commerce development project